Contact us


There’s a range of ways you can get in touch*.

*Unfortunately, we can no longer accept contact via carrier pigeon… not after what happened last time…

Email us

Have a question? Online is the best way to get in touch with us, 7 days/week (usually responding within a couple of hours).

Send us an email

Call us

In the digital age, sometimes there is nothing better than a good old-fashioned chit chat on the telephone. Drop us a line.

Call now: 0330 001 0533

In person

We have fantastic coffee (from our local roastery around the corner), tea, water, Ribena and the occasional Friday desk beer.

You’ll find us at:

Dating Profile Heroes, 11 St. Pauls Square, Birmingham, B3 1RB

‘Drop-in’ by appointment only

Contact us

WhatsApp / Social media

The word on the street is you can also chat to us on WhatsApp or via any of our social media channels.

We are way too cool for school.


Most popular questions answered.

Have another question for us? See more FAQs or get in touch

We learn all about you (and your ideal date) via a short online profile questionnaire. The questionnaire is secure, confidential and takes around 15-20 minutes to complete.

Like an online dating profile itself, you don’t have to fill it all out at once. Take your time. Follow directions. Read the examples.

When you’re done, you’ll see exactly why our process will not only help you attract the sort of person you actually want to meet, but magical in terms of results: more profile views, more attractive dates, and better email conversations.

We don’t make-up stories or write fiction, no fake news here!

Everything in your dating profile is either something you wrote in your questionnaire or said on the phone. We simply aim to create a standout dating profile using the information you have given us.

We don’t create your voice, we capture it!


Okay, possible, but highly unlikely. After all, we’re only taking the things that you say and putting them down on paper for you. It’s not our job to fictionalise, editorialise or make anything up – it’s simply our job to capture you, like a professional photographer taking a photo.

However, to ensure you are 100% happy with your profile, we offer unlimited free tweaks, edits, and rewrites with all packages.

You’re looking for more right swipes or profile views and know that the right photos would make all the difference.

Using photos you send us, we’ll help you select the very best ones to use on your profile. We’ll even tell you the best order to upload them in for your dating service.

The service also includes light touchups (colour, contrast, light touchups…you know, the technical stuff), and sizing.

Yes! We’ll happily review and offer feedback on your existing photos – even if you’re not happy with them (you might be surprised by the results).

We also include a full list of recommendations, suggestions, and examples for photos that you should take and upload in the future – where you are, what you’re doing or wearing, who you’re with…you get the idea.

The short answer is, all of them.

We have extensive experience with working with both the mainstream services like Match, POF, OKCupid, Guardian Soulmates, Tinder and Bumble, and also the lesser-known services like Badoo, Dating Direct and My Single Friend.

Ahead of its global launch later this year, we are also part of the Facebook Dating preview programme.

We also have experience with specific religion dating services and sugar daddy sites.

If you’re using a really niche service, or you’re unsure, then get in touch and we’ll be happy to discuss your individual needs.

Yes, we work with clients from all over the world every single day!

Profiles are only written and provided to clients in English, though, so if you require a profile in another language, get in touch and we’ll be happy to discuss your individual needs.

If you fall in love: Congratulations, you win!

If you change your mind, just email us within 2 working days of placing your order and we’ll refund your payment and cancel your order.

First, choose the package that works best for you. We’ll then email you a link to the profile questionnaire so that we can learn all about you and you can upload your photos.

Your dating profile writer will contact you within one working day of completing the questionnaire; they’ll confirm that we have everything we need and then let you know when your new dating profile will be ready (usually 3 working days).


Land your dream date faster.

Choose a package, answer a few questions, then just sit back & relax. We’ll sort the rest for you.

Let’s get started